Responsible Gambling

At Hottop we take responsible gambling seriously. We want play to stay safe and under your control, so we provide clear information and practical tools to help you manage time and money spent on betting. Our aim is to make it easy for players to enjoy gaming responsibly while recognising when to step back.

Player protection principles

We believe in transparency, informed choices and quick access to safeguards. We encourage users to set personal limits, monitor activity regularly and contact support if play stops feeling enjoyable. We do not tolerate exploitation of vulnerable players and work to make help accessible from your account area.

Activity-control tools

We offer a range of self-service controls you can use immediately from your profile. Typical options include deposit limits, loss limits, session reminders, forced breaks and temporary or permanent self-exclusion. Use these tools to tailor your play to a pace and budget that suit you.

Deposit limits and loss limits

Deposit limits let you cap how much you add to your account - daily, weekly or monthly. Loss limits restrict total losses over a chosen period. Both tools are adjustable from your account settings and can be reduced or increased according to the process shown in your account area. If you need a larger change, contact our support team for assistance.

Time limits and account breaks

Session reminders and time limits help prevent extended play. You can set automatic time-outs that remind you to take a break or that block access after a chosen session length. Short account breaks are useful for re-evaluating play habits without making a long-term decision right away.

Self-exclusion

If you feel you need to stop playing for a while, self-exclusion is a stronger option. Activating self-exclusion will restrict access to your account for the agreed period and disable marketing contacts. Self-exclusion can be reversed only after the set period ends and any required checks are completed.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, hiding activity, borrowing money to play, neglecting responsibilities or playing for longer than intended. If you notice these patterns in yourself or someone you care about, consider using limits or speaking to support promptly.

Practical tips to stay in control

Set a strict budget before you play, use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or impaired and review activity statements often. Share your concerns with someone you trust and use the controls available to keep play within healthy boundaries.

Professional help and support

If you need extra help, please seek professional advice or local support services. Contact our customer support through your account for guidance on self-help tools and next steps. Hot Top encourages anyone who is worried about gambling to reach out for professional support as soon as possible.